To professionally deliver results and excellent service to all clients and to maintain a safe and healthy training facility for daily usage.

Responsibilities

• Deliver results to clients by providing high-quality personal training sessions & coaching under the scope of the Company's training system. 
• Conduct a minimum number of personal training sessions per month set by the Company.
• Conduct group classes for members & clients according to the facility's schedule.
• Provide exercise guidance and assistance to members & clients in the training facility.
• Run ad-hoc, cooperate projects & events with the Client Experience team.
• Practice and execute facility opening & closing protocols according to the checklist provided.
• Execute cleaning duties according to the roster set by the Branch Manager. 
• Handling questions & inquiries, or directing them to the right person from clients and members.
• Develop and assist in training team members in the Personal Training department.
• Maintaining your own training routine & self-growth according to the Branch Manager's quarterly review.
• Attending meetings which include, but is not limited to, Monthly General Meetings, Internal Develop Programs, client reviews, meetings with the Personal Training department, or any other meetings as per required by other departments.
• Maintain punctuality and be prompt, attend to all appointments on time and submit assignments by the deadline provided.
• Providing the relevant gifts, rewards, and stamps according to the Company's reward system.
• Work with the Marketing team to provide content for the Company's social media.
• Maintaining and respecting clients' privacy by protecting personal data and information.
• Adhering to more specific company policies according to the Company's Departmental Policy Handbook.